COVID-19
FAQ
URGENT NOTICE:
ALL OPERATIONS CURRENTLY SUSPENDED DUE TO COVID-19
Please expect any new orders (placed after 6:30pm on 17th March) to be suspended until April 1st, subject to extension or reduction.*
Please Note that If you placed your order prior to 6:30pm on 17th March your order will be delivered to you by 20th March 2020
*out of concern for our staff and in compliance with local government measures, we are requiring all employees remain at home, thus suspending operations temporarily.
- Our Retail shop in Aberdeen City will be closed from 3pm on Thursday 19th March until further notice.
- All non-essential business in Orange County where the pleaser shoes factory are located is hereby suspended until April 1st or until further notice.
- Email inquiries will be answered in the order they were received once we resume operations.
- Returns are also currently delayed as we do not have staff on the premises to receive them. You may still request a return - your return will be accepted without issue once we are operational.