COVID-19

FAQ

January Service status

Continued Pleaser shoes Shipping Delays

  • Pleaser shoes factory in the US continues to experience major internal shipping and processing delays. This has a global impact on the Pleaser shoes supply chain, impacting every retailer and distributor of the pleaser brand worldwide.
  • Please accept our sincere apologies of behalf of the pleaser shoe factory, we are doing everything we can to fulfil orders as quickly as possible.
    If there are any concerns or questions or if you would like to cancel your order please don’t hesitate in contacting us.
  • All other brands are not affected.

Royal mail backlogs

We have been informed that Royal mail are experiencing problems at some of their depots due to staff shortages and covid related abscences.

 

 

Ongoing Pleaser Factory Delays

All orders placed upto and including 20th December have already been dispatched directly to our customers.

November/December Service status

Miss Hollywood is an approved stockist of pleaser branded footwear.

We have a retail shop based in Aberdeen and hold around 1000 skus of footwear. Dispatch of these products at our store are running to schedule (within 24 hours) after placing order.

We also order and receive pleaser shipments twice every week. Any delivery dispatch delays are due to a delay at the pleaser warehouse which is currently affecting all pleaser resellers worldwide.

If you would like to cancel your order please email us and we will process your refund immediately

Please accept our sincere apologise for the delay at the pleaser factory

 

October/November Service Status update

Please see current service status update from Pleaser in the USA

If you would like to cancel your order please email us and we will process your refund immediately

 

Please accept our sincere apologise for the delay at the pleaser factory

 

 

 

URGENT NOTICE:

ALL OPERATIONS CURRENTLY SUSPENDED DUE TO COVID-19

Please expect any new orders (placed after 6:30pm on 17th March) to be suspended until April 1st, subject to extension or reduction.*

Please Note that If you placed your order prior to 6:30pm on 17th March your order will be delivered to you by 20th March 2020

*out of concern for our staff and in compliance with local government measures, we are requiring all employees remain at home, thus suspending operations temporarily.

  • Our Retail shop in Aberdeen City will be closed from 3pm on Thursday 19th March until further notice.
  • All non-essential business in Orange County where the pleaser shoes factory are located is hereby suspended until April 1st or until further notice.
  • Email inquiries will be answered in the order they were received once we resume operations.
  • Returns are also currently delayed as we do not have staff on the premises to receive them. You may still request a return - your return will be accepted without issue once we are operational.